Privacy Policy

Last Updated: 6 August 2025

This Privacy Policy describes how Content by Matt ("we", "us", or "our") collects, uses, and protects the personal data you provide through our website and services.

We are committed to safeguarding your privacy and ensuring your personal data is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Content by Matt
London, United Kingdom
Email: hello@contentbymatt.co.uk
Website: www.contentbymatt.co.uk

2. What Personal Data We Collect

We may collect the following personal data when you interact with our website, make an enquiry, or book our services:

• Contact Information: Full name, email address, phone number, social media handles

• Booking Details: Wedding/event date, location, names of other suppliers

• Communications: Emails, messages via forms, and any other direct correspondence

• Usage Data: IP address, browser type, pages visited, and device info (via cookies and analytics tools)

3. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and provide quotes

• Process bookings and deliver our services

• Communicate with you before, during, and after your event

• Improve our website and services through analytics

• With your consent, use content captured for promotional purposes

4. Legal Bases for Processing

We process your personal data on the following lawful bases:

• Consent – when you voluntarily submit a form or agree to receive marketing

• Contract – to provide the services you've requested or booked

• Legal obligation – to comply with UK laws

• Legitimate interest – for necessary business operations (e.g., responding to emails, improving services)

5. Sharing Your Data

We may share your data with:

• Trusted service providers (e.g. CRM tools, website hosting)

• Third-party suppliers involved in your event (only with your permission)

• Law enforcement or regulators, if legally required

We will never sell or rent your personal data to third parties.

6. Cookies & Analytics

Our website uses cookies to enhance user experience and collect anonymous data for analytics purposes (e.g., Google Analytics). You can manage your cookie preferences via your browser settings.

7. How We Store and Protect Your Data

Your data is stored securely on encrypted devices and secure cloud platforms. We take all reasonable steps to protect it from loss, misuse, or unauthorised access.

We retain your data only as long as necessary for our business or legal requirements (typically up to 6 years for business records).

8. Your Data Rights (UK GDPR)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, email us at hello@contentbymatt.co.uk.

9. Content Usage & Client Media

As a content creation business, we may ask for permission to share selected clips or behind-the-scenes footage from your event on our website or social platforms. You can opt out of this at any time by letting us know in writing.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the "Last Updated" date at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Content by Matt
Email: hello@contentbymatt.co.uk
Website: www.contentbymatt.co.uk